The salesperson’s math
$50,000
Solar system
– $15,000
“
Rebate
”
Expected tax benefit
$35,000
“Real cost”
Solar loan agreement
$50,000
Borrower signature on file
THE EXPECTATION CHANGED.
THE LOAN DIDN'T AUTOMATICALLY CHANGE WITH IT.
Check the promise against the paperwork.
The salesperson's math
$50,000
Solar system
– $15,000
Expected tax benefit
$35,000
“Real cost”
Solar loan agreement
$50,000
THE EXPECTATION CHANGED. THE LOAN DIDN'T AUTOMATICALLY CHANGE WITH IT.
Check the promise against the paperwork.